Process

How Payee Services Work

Here's a simple overview of how representative payee services typically work — from benefit income to day-to-day support.

  1. 1

    Benefit income is received

    A person receives Social Security or other benefit income.

  2. 2

    Social Security may determine a payee is needed

    The Social Security Administration may decide that a representative payee is appropriate.

  3. 3

    IPS can be appointed

    Integrity Payee Services can be appointed as the representative payee when appropriate.

  4. 4

    Funds are received and managed

    Benefit funds come to IPS and are managed on behalf of the individual.

  5. 5

    Essential needs are prioritized

    Housing, utilities, and daily living needs come first.

  6. 6

    Records are maintained

    Income, expenses, and balances are tracked carefully.

  7. 7

    Open communication

    The individual, family, guardian, or support team may communicate with IPS as needed.