Question 1

What is a representative payee?

Accepted Answer

A representative payee is a person or organization approved to receive and manage benefits on behalf of someone who needs help managing their money.

Question 2

Who decides if someone needs a payee?

Accepted Answer

The Social Security Administration makes the final decision about whether a representative payee is needed.

Question 3

Can I choose my own payee?

Accepted Answer

You may suggest a payee, but Social Security makes the final decision on appointments.

Question 4

Does IPS serve all of Idaho?

Accepted Answer

Yes. Integrity Payee Services provides representative payee support across the entire state of Idaho.

Question 5

What types of benefits can a payee help manage?

Accepted Answer

A payee can help manage Social Security and other benefit income, depending on the appointment.

Question 6

Does a payee control all of someone's money?

Accepted Answer

A payee manages the benefit income they have been appointed to receive. They do not automatically control other personal funds.

Question 7

Can families or guardians contact IPS?

Accepted Answer

Yes. Families, guardians, case managers, and other support team members are welcome to reach out.

Question 8

How do I apply for payee services?

Accepted Answer

Contact IPS using the form on the Contact page. We'll explain next steps and what information may be helpful.

Question 9

Can IPS help me apply for Social Security?

Accepted Answer

IPS is not part of Social Security, but we can share general information and direct you to the right resources.

Question 10

Is IPS part of Social Security?

Accepted Answer

No. Integrity Payee Services is an independent organization and is not affiliated with the Social Security Administration.

Question 11

What happens after IPS becomes the payee?

Accepted Answer

IPS receives the benefit income, helps pay essential expenses, tracks the funds, and communicates with the support team as needed.

Question 12

How are bills prioritized?

Accepted Answer

Essential needs — such as housing, utilities, and daily living — are prioritized first.

Question 13

Can a person still have spending money?

Accepted Answer

Yes. Personal spending money is generally part of a healthy budget, depending on the individual's situation.

Question 14

How do I contact IPS with questions?

Accepted Answer

Use the Contact page to send a message. We'll get back to you as soon as we can.

Frequently Asked Questions